Terms of Service

Last updated: 30 July 2026

These Terms of Service (“Terms”) govern your access to and use of the Onsend platform, including any tenant community site, leaderboard, quest, rewards program, points system, or related service (together, the “Platform”). The Platform is operated by VANDERGRID MARKETS INC., a company incorporated under the laws of the Republic of Panama, registered at the Public Registry of Panama under Electronic Folio 155787042 (incorporated by Public Instrument No. 4247), whose registered office is at Ricardo J. Alfaro Avenue, The Century Tower Building, Office 905, Panama City, Republic of Panama (the “Company”, “we”, “us”, “our”).

In these Terms, “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the Company.

By ticking the acceptance box, creating an account, connecting a wallet, or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. Eligibility

You must be at least 18 years old and legally able to enter into these Terms. You may not use the Platform if you are located in, or a resident of, any jurisdiction where use of the Platform would be unlawful, or if you are subject to sanctions administered by the UK, EU, UN, or US authorities.

2. Accounts and wallets

You are responsible for your account, your login credentials, and any wallet you connect. We never hold, custody, or control your wallet, private keys, or digital assets. Any transaction you sign, including NFT mints, is made by you, at your own initiative, cost, and risk, including network gas fees. Blockchain transactions are irreversible and we cannot recover assets sent in error.

You may only operate one account unless the applicable program rules state otherwise.

3. Points, XP, badges, and rewards

XP, points (however branded on a tenant site), badges, multipliers, tiers, whitelist spots, and similar Platform features (together, “Rewards”) are promotional features with no monetary value. Rewards are not money, e-money, deposits, securities, or investments; they are not redeemable for cash; and they do not represent any claim against us or any tenant.

Rewards confer no contractual entitlement to any allocation, mint, whitelist place or other benefit until and unless actually granted, and all such downstream benefits are provided by the relevant tenant, not us.

We and the relevant tenant may create, modify, revalue, suspend, or discontinue any Reward, conversion rate, quest, or program feature at any time without notice or compensation. Reward balances may be adjusted, frozen, or revoked where we reasonably believe rules have been broken (see Section 5).

4. Digital assets and no advice

Some programs may allow you to mint or claim blockchain-based assets such as NFTs. Any such asset is provided by the relevant tenant, not by us, and its characteristics, value (if any), and utility are outside our control. Nothing on the Platform is financial, investment, legal, or tax advice, and nothing on the Platform is an offer or solicitation to buy any token or security. Digital assets are volatile and may lose all value. You are solely responsible for your decisions and for your tax obligations.

5. Fair use and anti-abuse

You agree not to: use bots, scripts, or automation to interact with the Platform; operate multiple or coordinated accounts (“sybil” activity); manipulate quests, referrals, or verification; misrepresent your identity or activity; interfere with, reverse engineer, or attempt to bypass Platform security or rate limits; or use the Platform for any unlawful purpose, including money laundering or sanctions evasion.

We may investigate suspected abuse. While an investigation is pending we may hold, withhold, or freeze Rewards. If we determine, in our reasonable discretion, that these Terms or program rules were breached, we may revoke Rewards, disqualify entries, suspend or terminate accounts, and exclude you from current and future programs, without compensation.

6. Tenant programs and third-party services

Tenant sites, campaigns, tokens, and communities are operated by the relevant tenant, who is responsible for their own project, token, content, and promises. We provide the software only and make no representation about any tenant or its assets.

Eligibility and sanctions screening of recipients for any airdrop, allocation or mint is the responsibility of the relevant tenant.

The Platform integrates third-party services (for example wallet providers, Discord, X/Twitter, Telegram, blockchain networks). Your use of those services is governed by their own terms, and we are not responsible for their availability, actions, or data practices.

7. Content and intellectual property

The Platform, including its software, design, and branding, is owned by us or our licensors. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Platform for its intended purpose. If you submit content (for example creator applications or content URLs), you grant us and the relevant tenant a worldwide, royalty-free licence to use, display, and reproduce it in connection with operating and promoting the Platform and the relevant program, and you confirm you have the rights to submit it.

8. Privacy

We process personal data (such as account identifiers, wallet addresses, activity data, and device or network signals used for abuse prevention) in accordance with our Privacy Policy, which forms part of these Terms.

9. Availability and changes

The Platform is provided on an “as is” and “as available” basis. We may change, suspend, or discontinue any part of the Platform at any time. We do not guarantee that the Platform will be uninterrupted, error-free, or secure, or that data (including Reward balances) will never be lost.

10. Disclaimers

To the maximum extent permitted by law, we exclude all warranties, conditions, and representations, whether express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We make no warranty regarding any blockchain network, smart contract, digital asset, tenant, or third-party service.

11. Limitation of liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, wilful misconduct, or any other liability that cannot be limited by law.

Nothing in these Terms removes or reduces any mandatory right you have as a consumer under the law of your home country. Where any exclusion or limitation in these Terms conflicts with such a mandatory right, that right prevails to the extent of the conflict.

Subject to the above: (a) we are not liable for any loss of profits, revenue, business, opportunity, goodwill, or data, or for any indirect or consequential loss; (b) we are not liable for any loss of, or fluctuation in the value of, any digital asset or Reward; (c) we are not liable for the acts or omissions of any tenant or third-party service; and (d) our total aggregate liability to you arising out of or in connection with the Platform is limited to USD 100 or, if greater, the amount you paid us for the Platform in the 12 months before the claim arose.

12. Indemnity

You will indemnify and hold us harmless from any claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Platform, your content, or your violation of any law or third-party right.

13. Suspension and termination

We may suspend or terminate your access at any time, with or without notice, including for breach of these Terms, suspected abuse, legal or regulatory reasons, or discontinuation of the Platform or a program. Sections that by their nature should survive termination (including Sections 3, 5, 7, 8, and 10 to 16) survive.

14. Admin and client accounts

If you access administrative features on behalf of a tenant or client organisation, you confirm you are authorised to act for that organisation, and that organisation is bound by its services agreement with us in addition to these Terms. You are responsible for actions taken through your admin account, including reward grants, adjustments, and configuration changes, and you must keep admin credentials secure and confidential.

15. Changes to these Terms

We may update these Terms from time to time. The current version will be posted on the Platform, and material changes may be notified in-product. Your continued use after changes take effect constitutes acceptance. If you do not agree to updated Terms, stop using the Platform.

16. General

These Terms are the entire agreement between you and us regarding the Platform and supersede any prior understanding. If any provision is found unenforceable, the remainder remains in effect. A failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them to an Affiliate or successor. These Terms are governed by the law of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction, subject to any mandatory right you have to bring proceedings in the courts of your home jurisdiction, and except that we may seek injunctive relief in any jurisdiction.

Contact

VANDERGRID MARKETS INC.
Ricardo J. Alfaro Avenue, The Century Tower Building, Office 905, Panama City, Republic of Panama
info@vandergrid.com